Restaurant Operations Lead & Team Growth Partner

CAVA; New Orleans (LA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision

401k with CAVA contribution

Paid sick leave, parental leave

Free CAVA meal for every shift

Job summary

CAVA is seeking an Assistant General Manager to lead daily restaurant operations and collaborate with the General Manager and Area Leader to drive profitability and guest satisfaction.

You will manage schedules, labor, and inventory while coaching Team Members to deliver exceptional service. The role emphasizes leadership, financial insight, and adherence to safety standards in a fast-paced environment.

Qualifications

• 1-2 years of supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of health, safety, and sanitation regulations.
• Willing to work flexible hours including nights and weekends, and travel as needed.
• Generous and friendly demeanor with guests.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance guest experience by upholding high service standards and addressing customer concerns.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and budgeting guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Oversee food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects to drive restaurant success.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Adaptability

Flexible schedule

Travel willingness

Job description

CAVA is seeking an Assistant General Manager to lead daily restaurant operations and collaborate with the General Manager and Area Leader to drive profitability and guest satisfaction.

You will manage schedules, labor, and inventory while coaching Team Members to deliver exceptional service. The role emphasizes leadership, financial insight, and adherence to safety standards in a fast-paced environment.