Restaurant Assistant GM – Operations & Guest Experience

The Talent Shop; Alexandria (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Salary & bonus

Medical insurance

401k

PTO & Holidays

Shift meal

Dining discount

HSA

Life Insurance

Disability Insurance

EAP

Job summary

The Talent Shop is seeking an experienced Assistant General Manager for its neighborhood restaurant group in the DMV area. You will lead front-of-house operations, coach staff, and uphold hospitality standards to deliver a superior guest experience.

Ideal candidates have 2+ years in restaurant leadership, strong communication, and the ability to manage schedules and labor costs while maintaining safety and sanitation standards.

Qualifications

• College degree preferred.
• 2+ years in a senior restaurant management role.
• Working knowledge of restaurant systems and Microsoft Office suite.
• Aptitude to understand, interpret and positively impact financials.
• Ability to hire, train, develop and lead a diverse workforce.
• Ability to form relationships and communicate respectfully, and effectively with peers, leadership, and staff.
• Must be able to work extended hours when business need necessitate.
• Must be able to stand for extended periods of time and lift up to 100 pounds.

Responsibilities

• Direct and supervise employees while executing and maintaining standards and operational excellence.
• Support the management team in all aspects of operations.
• Model hospitality and excellent guest experience instilling service standards for the team.
• Interview, train and develop staff building a positive work environment.
• Actively coach and counsel employees to include documentation when appropriate.
• Ensure effective front of house scheduling so that staffing needs are met, and labor costs are controlled.
• Collaborate with BOH team to execute safety and sanitation standards.
• Other duties as assigned.

Skills

Staff leadership

Guest experience

Communication

Scheduling

Labor cost management

Education

College Degree preferred

Tools

Restaurant systems

Microsoft Office

Job description

The Talent Shop is seeking an experienced Assistant General Manager for its neighborhood restaurant group in the DMV area. You will lead front-of-house operations, coach staff, and uphold hospitality standards to deliver a superior guest experience.

Ideal candidates have 2+ years in restaurant leadership, strong communication, and the ability to manage schedules and labor costs while maintaining safety and sanitation standards.