Restaurant Operations Lead: People, Service & Profit

Limestone BBQ and Bourbon; Bear (DE); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Discounted meals

Tuition Reimbursement

Medical, Dental, Vision, 401k and more

Paid Time Off

Values-based leadership

Job summary

Limestone BBQ and Bourbon in Bear, DE seeks an experienced Restaurant Manager to oversee daily operations and lead a team to deliver exceptional dining experiences. Responsibilities include staff management, inventory control, safety compliance, and financial performance.

The role emphasizes customer service, training, budgeting, and collaboration with marketing for promotions and loyalty programs. A strong background in hospitality and hands-on leadership are essential.

Qualifications

• 3–5 years of experience in the restaurant industry.
• Must possess proper food handlers and alcohol dispensing certifications.
• Valid driver's license.
• Satisfactory criminal history.
• General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
• Ability to read and comprehend written materials, write in grammatically correct sentences, and perform basic to intermediate mathematical computations.

Responsibilities

• Oversee Daily Operations: Supervise all restaurant activities to ensure smooth operation, including managing staff, coordinating kitchen and dining service, and monitoring guest satisfaction.
• Customer Service: Ensure that all guests have a positive dining experience by addressing their needs, resolving complaints, and ensuring high standards of service.
• Staff Management: Hire, train, schedule, and supervise restaurant staff, including servers, chefs, kitchen staff, and cleaning personnel. Foster a positive work environment and motivate the team to meet performance standards.
• Inventory and Budget Management: Oversee inventory levels, manage ordering and stock control, and ensure cost control measures are followed. Maintain a balanced budget for food, labor, and operational expenses.
• Compliance and Safety: Ensure that the restaurant adheres to all health, safety, and sanitation regulations, including food handling, kitchen cleanliness, and employee safety. Maintain necessary licenses (e.g., liquor license, food safety certifications).
• Quality Control: Monitor food quality and presentation, ensuring consistency and adherence to restaurant standards. Ensure that portion sizes and preparation times are maintained.
• Financial Management: Oversee revenue generation, analyze sales data, and create strategies to meet financial goals. Manage cash flow, report on daily, weekly, and monthly financial performance.
• Marketing and Promotion: Collaborate with marketing teams to create and implement promotional strategies, seasonal specials, and customer loyalty programs.

Skills

Leadership

Customer Service

Organizational Skills

Financial Acumen

Time Management

Problem-Solving

Health & Safety Knowledge

Education

Food handlers certification

Alcohol dispensing certification

Driver's license

Job description

Limestone BBQ and Bourbon in Bear, DE seeks an experienced Restaurant Manager to oversee daily operations and lead a team to deliver exceptional dining experiences. Responsibilities include staff management, inventory control, safety compliance, and financial performance.

The role emphasizes customer service, training, budgeting, and collaboration with marketing for promotions and loyalty programs. A strong background in hospitality and hands-on leadership are essential.