Restaurant Operations Lead - Guest Service & Growth

tacobell; Elizabeth (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision Health Plan

401(k) Retirement Plan

STD, LTD, and Life Insurance options

Opportunities for career advancement

Employee discounts on meals and Bevar

Job summary

HAZA Bell in Elizabeth, NJ seeks a Restaurant Assistant Manager to support the general manager in daily operations, uphold food quality and customer service, and drive profitability. You will lead a team, train staff, and ensure compliance with safety and brand standards.

The role requires overseeing shifts, managing labor costs, and maintaining high service levels in a fast-paced environment. A focus on teamwork and continuous improvement is essential.

Qualifications

• Proven experience in a supervisory or assistant management role within the restaurant industry.
• Leadership and interpersonal skills to motivate and inspire team members.
• Knowledge of food safety regulations and best practices in food handling.
• Strong organizational and time management skills with ability to prioritize tasks.
• Flexibility to work evenings, weekends and holidays as required.

Responsibilities

• Oversee daily operations with the general manager and manage shifts.
• Maintain cleanliness, sanitation, and food safety standards.
• Monitor resources to maximize profitability and minimize waste.
• Train and supervise crew members and shift managers.
• Schedule shifts and manage staffing levels to meet service needs.
• Address customer inquiries and resolve complaints to uphold hospitality.
• Collaborate with kitchen and service teams for seamless operations.
• Ensure compliance with health and safety policies and company procedures.

Skills

Supervisory experience

Leadership

Food safety knowledge

Time management

Flexibility

Education

High school diploma

Hospitality management degree (preferred)

ServSafe certification (advantageous)

Job description

HAZA Bell in Elizabeth, NJ seeks a Restaurant Assistant Manager to support the general manager in daily operations, uphold food quality and customer service, and drive profitability. You will lead a team, train staff, and ensure compliance with safety and brand standards.

The role requires overseeing shifts, managing labor costs, and maintaining high service levels in a fast-paced environment. A focus on teamwork and continuous improvement is essential.