Restaurant Operations Lead - Guest Experience & Growth

Workstream; Muhlenberg Park (PA); On-site; USD 36,000 - 54,000; Full time

Job summary

Popeyes is seeking an Assistant Manager to lead daily restaurant operations, driving profitability and guest satisfaction. The AM collaborates with the RGM to run a single unit, foster servant leadership, and manage administrative duties.

This role emphasizes creating memorable guest experiences and developing future leaders within a fast-paced environment. We value individuals with 1–2 years of quick service experience, a High School Diploma or GED, and a demonstrated ability to interpret P&L

Qualifications

• Requires at least 18 years old and a High School Diploma or GED.
• 1–2 years of quick service restaurant experience; management preferred.
• Understanding of P&L and ability to influence profitability; demonstrated leadership.

Responsibilities

• Lead store operations to ensure accurate product preparation and prompt delivery.
• Maintain brand standards and operational efficiency across shifts.
• Develop shift leaders and recruit/orient new staff.
• Schedule and onboard team; address guest concerns promptly.

Skills

Leadership

Guest service

Scheduling

Education

High School Diploma or GED

Job description

Popeyes is seeking an Assistant Manager to lead daily restaurant operations, driving profitability and guest satisfaction. The AM collaborates with the RGM to run a single unit, foster servant leadership, and manage administrative duties.

This role emphasizes creating memorable guest experiences and developing future leaders within a fast-paced environment. We value individuals with 1–2 years of quick service experience, a High School Diploma or GED, and a demonstrated ability to interpret P&L