Restaurant Operations Lead & Guest Experience Champion

Landed; Lancaster (CA); On-site; USD 67,000 - 80,000; Full time

Job summary

Landed seeks an Associate General Manager to oversee restaurant operations in Lancaster, CA. You will lead all team members, ensure exceptional guest experiences, and uphold standards for food quality and service.

The role requires driving shifts, training, coaching, and maintaining safety and cost controls to meet company expectations. As a senior leader, you will participate in weekly management meetings, plan menu rollouts, and ensure labored costs align with budgets while delivering

Qualifications

• Bachelor's or associate degree in hospitality or restaurant management.
• Demonstrated leadership and coaching abilities.
• Ability to manage fast-paced, high-volume restaurant operations.
• Strong communication and guest service orientation.

Responsibilities

• Lead restaurant operations and direct all team members.
• Ensure food quality, freshness, and guest experience meet standards.
• Oversee safety, training, scheduling, and performance management.
• Manage costs, ordering, and inventory to align with budget.

Skills

Leadership

Communication

Customer service

Multitasking

Time management

Education

Hospitality / Restaurant Management degree

Tools

MS Office

Google Docs

Job description

Landed seeks an Associate General Manager to oversee restaurant operations in Lancaster, CA. You will lead all team members, ensure exceptional guest experiences, and uphold standards for food quality and service.

The role requires driving shifts, training, coaching, and maintaining safety and cost controls to meet company expectations. As a senior leader, you will participate in weekly management meetings, plan menu rollouts, and ensure labored costs align with budgets while delivering