Kitchen Operations Manager — Guest Experience Leader

Landed; Lancaster (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Landed in Lancaster, CA is seeking a Restaurant Manager to oversee daily kitchen operations, lead the kitchen team, and ensure food quality meets company standards.

You will train staff, conduct pre-shift meetings, manage opening/closing, monitor safety, and coordinate with management on menu changes and cost controls. 3+ years in high-volume kitchens preferred; flexibility to work nights and weekends.

Qualifications

• Bachelor's/Associates degree in Hospitality, Restaurant Management, Culinary or equivalent
• Minimum 3 years cooking in a high-volume restaurant preferred
• Demonstrated leadership skills, including coaching, directing and motivating a team
• Culinary interest with commitment to continued culinary development
• Proficient in MS Office, Google Docs
• Excellent written and verbal communication with a positive and outgoing personality
• Customer service focused and solution oriented
• Capable of delegating multiple tasks
• Must enjoy and be able to succeed in a fast-paced and high stress work environment
• Ability to work a flexible schedule based on restaurant needs
• Ongoing current Food Safety Manager certification

Responsibilities

• Lead kitchen team members by exemplifying leadership competencies and fostering a positive environment
• Conduct the training of kitchen team members using the certification process
• Ensure kitchen team members adhere to established policies and procedures
• Work with Kitchen Team Members on any employee related issues
• Provide regular coaching and feedback to team members
• Ensure performance management and documentation of performance issues are handled in a timely manner
• Participate in weekly management meetings
• Lead the rollout and training for new menu items recipe changes and communication
• Ensure product quality, freshness and presentation meets Tender Greens standards and expectations
• Plan and direct the rollout of the Limited Time Offer (LTO) including communication, item preparation and managing food production schedules
• Ensure that salad, grill, carve stations are set up for service
• Ensure dish and prep stations are cleaned and organized to standard
• Lead morning pre-shift meetings
• Lead opening and/or closing procedures and daily kitchen operations including daily decision making, staff support while upholding standards, product quality and cleanliness
• Ensure food safety compliance through the completion of daily morning and evening line checks and monthly walkthroughs
• Ensure team member safety training is completed in a timely manner
• Enforce safe work behaviors and safety standards are adhered to maintain a safe environment for both guests and team members
• Ensure company dress code is adhered to so that safety standards are met
• Ensure guest & employee injuries are reported at the time of injury following People Service protocol
• Assisting in ensuring Covd-19 protocol by taking employee temperature daily, abiding to Covid-19 communication & reopening plan, and filling out the confirmed/possible Covid-19 case questionnaire
• Directing cleaning service
• Overseeing Health Department visits
• Managing the ordering of food items including grocery, meat, fish, produce
• Following up on open work orders in system (Corrigo) and approve invoices and printing of Master Order Guide
• Verifying, approving, and uploading food and beverage inventory into the Inventory system
• Managing Purchase Tracker daily and ensuring operating costs are in line with budget, as well as ensuring transfers are completed in the Inventory System and captured in the Purchase Tracker
• Reviewing P & L notes.

Skills

Leadership

Coaching

Communication

Customer service

Delegation

Stress management

MS Office

Google Docs

Multitasking

Flexible schedule

Education

Bachelor's/Associates degree in Hospitality, Restaurant Management, Culinary or equivalent

Tools

MS Office

Google Docs

Job description

Landed in Lancaster, CA is seeking a Restaurant Manager to oversee daily kitchen operations, lead the kitchen team, and ensure food quality meets company standards.

You will train staff, conduct pre-shift meetings, manage opening/closing, monitor safety, and coordinate with management on menu changes and cost controls. 3+ years in high-volume kitchens preferred; flexibility to work nights and weekends.