Restaurant Operations Lead - Guest Experience

Coulter Services; Simpsonville (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Coulter Services is hiring an Assistant Manager to ensure excellent guest experiences and uphold operational standards in a restaurant setting. You will oversee daily operations, supervise staff, and train the team to maintain service quality.

The role requires strong leadership, scheduling, and communication skills, with a focus on safety, cleanliness, and consistent performance during weekends and holidays.

Qualifications

• Must be 18+ and have a valid driver’s license, reliable transportation, and open availability.
• 1–3 years of management experience; restaurant management preferred.
• Strong leadership, organizational, and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Ability to lift up to 50 pounds and operate restaurant equipment safely.

Responsibilities

• Oversee daily restaurant operations and supervise staff to meet standards.
• Coach and develop team members to improve performance and service.
• Create and manage work schedules; delegate shifts and communicate expectations.
• Maintain food safety, cleanliness, and quality Standards.
• Address guest and team concerns professionally and foster a positive culture.
• Ensure adherence to all safety, legal, and company guidelines.
• Utilize management tools and maintain records; support performance reviews.

Skills

Leadership

Staff Training

Scheduling & Planning

Guest Service

Communication

Job description

Coulter Services is hiring an Assistant Manager to ensure excellent guest experiences and uphold operational standards in a restaurant setting. You will oversee daily operations, supervise staff, and train the team to maintain service quality.

The role requires strong leadership, scheduling, and communication skills, with a focus on safety, cleanliness, and consistent performance during weekends and holidays.