Restaurant Operations Lead - Growth & Guest Experience

Curtis Management Co; Hilltop (SC); In loco; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Meal discounts

Incentives

PTO and health/retirement benefits

Descrizione del lavoro

Burger King | Curtis Hospitality Group is hiring an Assistant Manager in Spartanburg, SC. You will lead daily operations, drive guest satisfaction, and optimize profitability in partnership with the RGM.

You will recruit, train, coach, and develop team members, ensuring safety, cleanliness, and brand standards across shifts. Join a team focused on service excellence and operational rigor.

Competenze

• At least 18 years old.
• Strong leadership, communication, and problem-solving skills.
• Ability to work a flexible restaurant schedule.
• Ability to coach and hold others accountable.
• Commitment to guest service, operational excellence, and team development.
• Preferred: 2–4 years of restaurant leadership experience.
• Preferred: experience with restaurant P&L, labor, food cost, or other financial metrics.
• Preferred: experience hiring, training, and developing employees.

Mansioni

• Oversee daily restaurant operations and provide hands-on leadership across shifts.
• Drive guest satisfaction through speed, accuracy, friendliness, food quality, and cleanliness.
• Support sales growth and restaurant profitability by monitoring key operating metrics.
• Help manage labor, staffing, scheduling, food cost, waste, inventory, and other controllable expenses.
• Hire, train, coach, recognize, and develop team members and shift leaders.
• Maintain food safety, workplace safety, Burger King standards, and operational compliance.
• Review shift and restaurant performance and take action when results are off track.
• Address guest concerns and team issues professionally and promptly.
• Partner with the RGM on staffing, retention, training, and restaurant improvement priorities.
• Maintain strong communication with team members, leadership, vendors, and other partners.

Conoscenze

Leadership

Communication

Problem-solving

Coaching

Guest service

Operational excellence

Team development

Descrizione del lavoro

Burger King | Curtis Hospitality Group is hiring an Assistant Manager in Spartanburg, SC. You will lead daily operations, drive guest satisfaction, and optimize profitability in partnership with the RGM.

You will recruit, train, coach, and develop team members, ensuring safety, cleanliness, and brand standards across shifts. Join a team focused on service excellence and operational rigor.