Restaurant Operations Lead (AGM-Level)

Shakey's Pizza; Buena Park (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Shakey's Pizza in Buena Park, CA seeks an Assistant General Manager (AGM) to lead daily shift operations and supervise team members. The AGM helps with inventory, ordering, cost control, and ensuring adherence to Shakey’s standards of speed, friendliness, and cleanliness.

Reporting to the General Manager, this role supports store performance and guest satisfaction. The AGM will train leads, assist in hiring, and oversee scheduling to ensure adequate coverage across shifts while maintaining a

Qualifications

• High school diploma or GED; two years related experience and/or training.
• Ability to supervise day-to-day operations and staff.
• Knowledge of safety and sanitation standards.

Responsibilities

• Monitors and supervises day-to-day restaurant and shift operations.
• Creates a team environment and delivers outstanding guest service.
• Executes in-store promotional campaigns and participates in local marketing.
• Trains shift leads and team members to uphold standards.
• Assists in hiring and staffing coverage for all shifts.
• Manages inventory, ordering, and costs to meet budgets.

Skills

Team leadership

Guest service

Communication

Problem solving

Scheduling

Cost control

Safety compliance

Education

High school diploma or GED

Tools

Excel

Word

Jacmar system

Job description

Shakey's Pizza in Buena Park, CA seeks an Assistant General Manager (AGM) to lead daily shift operations and supervise team members. The AGM helps with inventory, ordering, cost control, and ensuring adherence to Shakey’s standards of speed, friendliness, and cleanliness.

Reporting to the General Manager, this role supports store performance and guest satisfaction. The AGM will train leads, assist in hiring, and oversee scheduling to ensure adequate coverage across shifts while maintaining a