Restaurant Operations Lead

Grand Sierra Resort; Reno (NV); On-site; USD 70,000 - 110,000; Full time

Job summary

Grand Sierra Resort in Reno is seeking an experienced Restaurant General Manager to oversee daily operations of the hotel dining outlet. You will partner with the General Manager of the restaurant to ensure policies are followed, drive profitability, and maintain high standards of food quality and guest service.

Responsibilities include training program development, scheduling optimization, safety compliance, budgeting, and performance reviews.

Qualifications

• Minimum 3 years’ restaurant/food supervisory experience.
• Servsafe certification required.
• Must maintain Alcohol Awareness card.
• Must be able to work all shifts including holidays, nights, and weekends.
• Bilingual preferred.

Responsibilities

• Manage day-to-day restaurant operations with the General Manager.
• Establish and administer training programs including new team member orientation.
• Direct development and administration of controls to ensure profitability and standards.
• Coordinate high-quality food preparation and menu item presentation.
• Maintain scheduling to optimize labor and service quality.
• Ensure safety policies are followed and hazards are mitigated.
• Address guest complaints promptly and implement corrections.
• Prepare periodic performance reviews and budget-related reports.

Skills

Neat appearance

Data analysis

Menu knowledge

Guest relations

Bilingual preferred

Microsoft Office

Analytical skills

Problem solving

Flexibility to work shifts

Age 21+

Tools

Microsoft Office

Job description

Grand Sierra Resort in Reno is seeking an experienced Restaurant General Manager to oversee daily operations of the hotel dining outlet. You will partner with the General Manager of the restaurant to ensure policies are followed, drive profitability, and maintain high standards of food quality and guest service.

Responsibilities include training program development, scheduling optimization, safety compliance, budgeting, and performance reviews.