Restaurant General Manager

Sierra Executive Solutions Inc; Reno (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

SES is partnering with a leading hospitality organization to identify an experienced General Manager to lead a high-volume restaurant operation. This role is responsible for driving profitable operations, delivering exceptional guest service, developing team members, managing costs, and ensuring compliance with company and regulatory standards.

You will lead daily performance, coach staff, maintain standards, and partner with the hospitality team to deliver memorable guest experiences.

Qualifications

• Proven leadership in high-volume restaurants.
• Strong guest-service mindset and cost-control focus.
• Experience coaching and developing teams across front- and back-of-house.

Responsibilities

• Direct and coach store employees to maintain profitable, high-quality operations.
• Drive sales through excellent service, local store marketing, recruiting, and team execution.
• Maintain health, cleanliness, safety, sanitation, and responsible alcohol-service standards.
• Manage cash responsibilities, including employee checkouts and bank deposits.
• Recruit, train, motivate, and develop team members.
• Maintain training schedules and execute performance-based scheduling.
• Manage inventory and hold team members accountable to established standards.
• Address employee relations matters in accordance with policy.

Skills

High-volume restaurant leadership

People leadership

Operations management

Guest service focus

Communication skills

Job description

SES is partnering with a leading hospitality organization to identify an experienced General Manager to lead a high-volume restaurant operation. This role is responsible for driving profitable operations, delivering exceptional guest service, developing team members, managing costs, and ensuring compliance with company and regulatory standards.

Why You Will Be Excited About This Role

• Lead a high-volume restaurant operation with significant responsibility for day-to-day performance.
• Drive sales through strong operational execution, local marketing, recruiting, and team leadership.
• Build a culture focused on exceptional hospitality and consistent guest service.
• Coach, motivate, and develop employees across both front- and back-of-house operations.
• Take ownership of operational standards, inventory control, cash handling, training, and performance.

Why You Will Like Working Here

• A leadership role where your decisions directly influence team performance and store profitability.
• Opportunity to develop and motivate a diverse restaurant team.
• A fast-paced environment where no two shifts are exactly the same.
• Strong emphasis on training, professional development, operational standards, and guest experience.

What You Will Be Working On

• Direct and coach store employees to maintain profitable, high-quality operations.
• Drive sales through excellent service, local store marketing, recruiting, and team execution.
• Maintain health, cleanliness, safety, sanitation, and responsible alcohol-service standards.
• Manage cash responsibilities, including employee checkouts and bank deposits.
• Recruit, train, motivate, and develop team members.
• Maintain training schedules and execute performance-based scheduling.
• Manage inventory and hold team members accountable to established standards.
• Properly address employee relations matters in accordance with policy.

What Type of Person Will Be Successful

• High-volume restaurant leadership: Proven leadership experience in high-volume restaurants and/or bars is required.
• People leader: Someone who can coach, motivate, develop, and hold employees accountable.
• Operations-focused: Comfortable managing multiple priorities while maintaining service, safety, sanitation, and operational standards.
• Guest-focused: Committed to delivering consistently strong hospitality and service.
• Adaptable: Able to make sound decisions in a quickly changing, high-volume environment.
• Communicator: Strong English communication skills are required; Spanish communication skills are highly helpful.

Location/Logistics:

Reno, NV | On-site | Full-time. The role requires standing for extended periods, walking throughout the operation, and occasionally lifting or moving up to 40 pounds.