Restaurant Operations & Guest Experience Leader

Socket.dev; Branson (MO); On-site; USD 52,000 - 72,000; Full time

Job summary

Chili's is seeking a Restaurant Manager to drive guest satisfaction and lead a high-energy team. You will model accountability, coach Team Members, and ensure operational standards are met across the restaurant. The role emphasizes cost control, safety, and community engagement within a fun, fast-paced culture.

The successful candidate will balance leadership with hospitality, champion Chili's beliefs, and collaborate with Management to deliver great results every shift.

Qualifications

• Dependable team player.
• Prefers to work in a fast-paced environment.
• Great multitasking skills.

Responsibilities

• Ensure a great Guest experience.
• Role model and hold Team Members accountable to standards.
• Identify root causes and improve processes with accountability.
• Foster open communication between Team Members and Management.
• Influence Team Member behaviors by championing restaurant initiatives.
• Lead with heart and mind to motivate the team.
• Drive business results by managing costs with Chili's systems.
• Follow operational systems and perform quality checks.
• Hire, train, and develop Team Members for larger roles.
• Engage Guests and build community relationships.
• Practice safe food handling procedures.

Skills

Team leadership

Guest experience

Communication

Staff development

Job description

Chili's is seeking a Restaurant Manager to drive guest satisfaction and lead a high-energy team. You will model accountability, coach Team Members, and ensure operational standards are met across the restaurant. The role emphasizes cost control, safety, and community engagement within a fun, fast-paced culture.

The successful candidate will balance leadership with hospitality, champion Chili's beliefs, and collaborate with Management to deliver great results every shift.