Hospitality Leader: Elevate Guest Experience & Team Growth

Socket.dev; Colorado Springs (CO); On-site; USD 52,000 - 76,000; Full time

Job summary

Chili's is seeking a Restaurant Manager in a dynamic, hospitality-driven role focused on delivering exceptional Guest experiences and leading a high-energy team. You will model accountability, foster open communication, and drive the business through Chili's systems and standards.

The role emphasizes training, retention, community engagement, safety in food handling, and living Chili's culture with beliefs like Every Guest Counts and Be Accountable.

Qualifications

• Dependable team player who thrives in a busy setting.
• Prefers to work in a fast-paced environment and handle competing tasks.
• Excellent multitasking abilities to manage people and operations.

Responsibilities

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger rolesDrive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Skills

Dependable team player

Fast-paced environment

Great multitasking skills

Job description

Chili's is seeking a Restaurant Manager in a dynamic, hospitality-driven role focused on delivering exceptional Guest experiences and leading a high-energy team. You will model accountability, foster open communication, and drive the business through Chili's systems and standards.

The role emphasizes training, retention, community engagement, safety in food handling, and living Chili's culture with beliefs like Every Guest Counts and Be Accountable.