Hospitality-Driven Restaurant Manager: Lead Team & Guests

Chili's; Eagan (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Chili's is seeking an Operations Manager who thrives in a fast-paced, guest-focused environment. You will lead a diverse team, ensure high-quality service, and manage costs using Chili's systems.

The role emphasizes accountability, strong communication, and fostering a culture of fun while achieving top business results. As a manager, you will hire, train, and develop Team Members, drive engagement with Guests, and uphold safety and food-handling standards across shifts.

Qualifications

• Dependable team player.
• Prefers to work in a fast-paced environment.
• Great multitasking skills.

Responsibilities

• Ensure a great Guest experience.
• Role model and hold Team Members accountable to operational and quality standards.
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency.
• Foster open communication between Team Members and Management.
• Influence Team Member behaviors by championing change and restaurant initiatives.
• Lead with heart and mind.
• Drive business results by utilizing Chili's systems to effectively control costs.
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
• Hire, train, retain, and develop Team Members to take on larger roles.
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community.
• Understand and practice safe food handling procedures.
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Skills

Dependable

Fast-paced

Multitasking

Job description

Chili's is seeking an Operations Manager who thrives in a fast-paced, guest-focused environment. You will lead a diverse team, ensure high-quality service, and manage costs using Chili's systems.

The role emphasizes accountability, strong communication, and fostering a culture of fun while achieving top business results. As a manager, you will hire, train, and develop Team Members, drive engagement with Guests, and uphold safety and food-handling standards across shifts.