Guest-Experience Restaurant Leader

Socket.dev; Espanola (NM); On-site; USD 42,000 - 60,000; Full time

Job summary

Chili's in the United States is seeking a Restaurant Manager who will ensure a great Guest experience and lead a team to meet high standards. You will role model accountability, foster open communication, and drive guest engagement while managing costs and operating procedures.

The role emphasizes teamwork, a positive culture, and the ability to lead through a fast-paced shift, ensuring quality and community presence.

Qualifications

• Dependable team player.
• Prefers to work in a fast-paced environment.
• Great multitasking skills.

Responsibilities

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Skills

Team leadership

Guest service

Communication

Job description

Chili's in the United States is seeking a Restaurant Manager who will ensure a great Guest experience and lead a team to meet high standards. You will role model accountability, foster open communication, and drive guest engagement while managing costs and operating procedures.

The role emphasizes teamwork, a positive culture, and the ability to lead through a fast-paced shift, ensuring quality and community presence.