Restaurant Manager: Lead Teams, Elevate Guest Experience

Dunkin' - Cafua Management Company; North Providence (RI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401k

Two weeks of vacation

Life/disability insurance

Employee discounts

Meals provided

Job summary

Cafua Management Company is hiring a Restaurant Manager to lead a Cafua/Dunkin Donuts location in Rhode Island. The role focuses on team development, coaching, and delivering a guest-first experience while upholding brand standards and legal compliance.

You will oversee operations, staffing, safety, and profitability, ensuring quality products and fast, friendly service to guests every day. Strong leadership and a track record of improving performance are required.

Qualifications

• Must be able to lift a minimum of 30 lbs.
• Must be able to stand for 6+ hours at a time.
• Must be 18+ years or older.
• Must be authorized to work in the U.S.
• Fluent in English

Responsibilities

• Recruit, hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Job description

Cafua Management Company is hiring a Restaurant Manager to lead a Cafua/Dunkin Donuts location in Rhode Island. The role focuses on team development, coaching, and delivering a guest-first experience while upholding brand standards and legal compliance.

You will oversee operations, staffing, safety, and profitability, ensuring quality products and fast, friendly service to guests every day. Strong leadership and a track record of improving performance are required.