Guest-First Restaurant Manager | Lead & Develop Teams

Harri; Scarborough (ME); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401k per company policy

Two weeks of vacation

Life/disability insurance

Complimentary and discounted meals

Monthly Bonus Plan

Job summary

Cafua Management Company is seeking a Restaurant Manager to lead a Dunkin’ Donuts location. You will guide the team with strong leadership, deliver a great guest experience, and ensure operations align with brand and legal standards.

Responsibilities include hiring, coaching, scheduling, and driving profitability while maintaining safety and quality. This role emphasizes guest focus, accountability and continuous improvement.

Qualifications

• Leads and develops restaurant team; drives guest-first service.
• Plans, trains, and evaluates staff performance.
• Ensures compliance with brand standards and laws.

Responsibilities

• Recruit, hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate
• Create and maintain a guest first culture in the restaurant
• Ensure shifts are appropriately staffed with qualified Team Members to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Execute in-restaurant marketing promotions and product roll-outs
• Set sales goals and track results

Skills

Leadership

Guest service

Communication

Staff development

Job description

Cafua Management Company is seeking a Restaurant Manager to lead a Dunkin’ Donuts location. You will guide the team with strong leadership, deliver a great guest experience, and ensure operations align with brand and legal standards.

Responsibilities include hiring, coaching, scheduling, and driving profitability while maintaining safety and quality. This role emphasizes guest focus, accountability and continuous improvement.