Restaurant Manager: Lead Teams, Elevate Guest Experience

Dunkin'; Hamilton (OH); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development

Employee referral bonuses

Recognition programs

Job summary

Hunter Super Techs - TurnPoint is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality.You will lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences. Familiarity with scheduling and inventory systems is preferred.

You will hire, train, and develop staff, manage labor and costs, and ensure a clean, safe environment. This is a full-time position with growth opportunities within the franchise.

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Strong customer service and problem-solving skills.
• Knowledge of CrunchTime or HotSchedules preferred.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.

Skills

Leadership

Hiring & Training

Scheduling

Inventory Management

Customer Service

Communication

Problem Solving

Team Coaching

Staff Development

Tools

CrunchTime

HotSchedules

Job description

Hunter Super Techs - TurnPoint is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality.You will lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences. Familiarity with scheduling and inventory systems is preferred.

You will hire, train, and develop staff, manage labor and costs, and ensure a clean, safe environment. This is a full-time position with growth opportunities within the franchise.