Restaurant Manager - Lead Teams, Drive Sales, Flexible Schedule

Dunkin'; Florence (KY); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Employee referral bonuses

Recognition programs

Job summary

Dunkin' Florence, KY is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality. You will lead daily operations, develop a high-performing team, drive sales, and ensure exceptional guest experiences.

You will schedule staff, manage inventory, and oversee back-office processes, with CrunchTime or HotSchedules experience preferred. Strong coaching and communication are essential for growth.

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality.
• Proven ability to lead teams and deliver guest experiences.
• Experience with scheduling and inventory management.
• Familiarity with CrunchTime or HotSchedules preferred.
• Strong customer service and problem-solving skills.
• Ability to manage daily operations in a fast-paced environment.
• Experience hiring, training, and developing employees.
• Excellent communication and coaching skills.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Skills

Leadership

Scheduling

Inventory management

Customer service

Problem-solving

Hiring and training

Communication

Team development

Coaching

Fast-paced environment

Tools

CrunchTime

HotSchedules

Job description

Dunkin' Florence, KY is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality. You will lead daily operations, develop a high-performing team, drive sales, and ensure exceptional guest experiences.

You will schedule staff, manage inventory, and oversee back-office processes, with CrunchTime or HotSchedules experience preferred. Strong coaching and communication are essential for growth.