Restaurant Manager: Lead Team, Drive Sales

Dunkin'; Gardner (MA); Presencial; USD 45.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling

Health & vision

401(k)

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development

Referral bonuses

Recognition program

Descripción de la vacante

Dunkin' is looking for a Restaurant Manager to lead daily operations and drive sales while delivering an exceptional guest experience. The role requires 2+ years of leadership in QSR, retail, or hospitality and involves scheduling, inventory control, and staff development.

You will hire, train, and coach a team, manage daily operations, and partner with store leadership to ensure smooth, high-quality service in a fast-paced environment.

Formación

• 2+ years of experience leading teams in restaurant, retail, or hospitality.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Strong customer service and problem-solving skills.
• Ability to manage daily operations in a fast-paced environment.
• Experience with CrunchTime, HotSchedules, or similar systems preferred.

Responsabilidades

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Conocimientos

Leadership

Team management

Scheduling

Customer service

Communication

Coaching

Hiring

Training

Inventory management

Problem-solving

Staff development

Herramientas

CrunchTime

HotSchedules

Descripción del empleo

Dunkin' is looking for a Restaurant Manager to lead daily operations and drive sales while delivering an exceptional guest experience. The role requires 2+ years of leadership in QSR, retail, or hospitality and involves scheduling, inventory control, and staff development.

You will hire, train, and coach a team, manage daily operations, and partner with store leadership to ensure smooth, high-quality service in a fast-paced environment.