Restaurant Manager: Lead Teams, Drive Sales, Flexible Hours

Dunkin'; East Brooklyn (CT); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development

Employee referrals

Recognition programs

Flexible scheduling

Job summary

Dunkin' Donuts Incorporated is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality to oversee daily operations and develop a high-performing team in East Brooklyn. You will drive sales, ensure guest satisfaction, and manage scheduling, inventory, and back-office processes.

You will lead staff hiring, training, and development while maintaining Dunkin' standards and a safe, welcoming environment.

Qualifications

• 2+ years of experience leading teams in restaurant, retail, or hospitality.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Strong customer service and problem-solving skills.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Skills

Leadership

Coaching

Communication

Hiring

Training

Employee development

Scheduling

Inventory management

Customer service

Problem solving

Scheduling software

Tools

CrunchTime

HotSchedules

Job description

Dunkin' Donuts Incorporated is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality to oversee daily operations and develop a high-performing team in East Brooklyn. You will drive sales, ensure guest satisfaction, and manage scheduling, inventory, and back-office processes.

You will lead staff hiring, training, and development while maintaining Dunkin' standards and a safe, welcoming environment.