Restaurant Manager — Lead Team & Guest Experience

Upward Projects; Phoenix (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical with company contribution

Vision and Dental Insurance

Vacation and earned paid sick time

401K with company match

Flexible Spending and Dependent Care

Job summary

Upward Projects is seeking a Restaurant Manager in Phoenix to lead front- and back-of-house teams, drive guest experiences, and manage resources to meet financial targets. You will oversee staff scheduling, training, and vendor relations while upholding brand standards across venues.

The role emphasizes authentic hospitality, team collaboration, and operational excellence, with ongoing opportunities to contribute to community-focused dining experiences.

Qualifications

• Requires 1 year of full-service restaurant manager experience or 3–5 years in a lead/supervisory role.
• Combined work experience and education will be considered.
• Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred.
• Servsafe and Responsible Alcohol Service Certifications are required.

Responsibilities

• Direct, plan, implement, and monitor staff functions to deliver memorable experiences.
• Direct the team to meet or exceed budgeted sales and profits.
• Support hiring, scheduling, and development of service staff and hosts.
• Coach and train team members to uphold lighting, music, and guest environment standards.
• Provide updates on budget spend, project status, and area of responsibility at meetings.

Skills

Leadership

Budget management

Vendor management

Inventory control

Facilities maintenance

Staff development

Safety compliance

Customer hospitality

Education

Bachelor’s or Associate’s degree in Hospitality/Management/Business

Job description

Upward Projects is seeking a Restaurant Manager in Phoenix to lead front- and back-of-house teams, drive guest experiences, and manage resources to meet financial targets. You will oversee staff scheduling, training, and vendor relations while upholding brand standards across venues.

The role emphasizes authentic hospitality, team collaboration, and operational excellence, with ongoing opportunities to contribute to community-focused dining experiences.