Restaurant Operations Manager – Guest Experience & Growth

Postino; Phoenix (AZ); On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Vision Insurance

Dental Insurance

Paid time off

401K with company match

Meal discounts

Job summary

Postino is seeking a Restaurant Manager to lead a full-time front-of-house team in Phoenix. The role focuses on delivering sincere guest experiences, coordinating beverage and service operations, and maintaining budgeted sales and profits.

You will direct hiring, scheduling, and staff development while ensuring standards in ambiance, safety, and guest satisfaction. A strong background in hospitality management is essential.

Qualifications

• 1 year of full-service restaurant Manager experience or 3–5 years in a lead/supervisory role in a restaurant.
• Combined work experience and education will be considered.
• Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
• ServSafe and Responsible Alcohol Service Certifications are required.

Responsibilities

• Direct, plan, implement, and monitor staff functions to deliver positive memorable experiences and meet budgeted sales and profits.
• Lead hiring, scheduling, and development of service staff to achieve quality service.
• Coach and train team to uphold standards in lighting, music levels, and guest environment.

Skills

Leadership

Guest relations

Education

Bachelor's/Associate in Hospitality/Management/Business

ServSafe Certification

Responsible Alcohol Service Certification

Job description

Postino is seeking a Restaurant Manager to lead a full-time front-of-house team in Phoenix. The role focuses on delivering sincere guest experiences, coordinating beverage and service operations, and maintaining budgeted sales and profits.

You will direct hiring, scheduling, and staff development while ensuring standards in ambiance, safety, and guest satisfaction. A strong background in hospitality management is essential.