Restaurant Manager: Lead Operations & Guest Experience

Kona Grill - Desert Ridge; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Merit-based raises & bonuses

Medical, dental, vision insurance

Life & disability insurance

401(k) plan

Paid time off

Employee dining discounts

Job summary

THE ONE GROUP is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring top-notch service and a high-energy dining atmosphere in Phoenix. You will lead a team, drive guest satisfaction, and maintain financial performance while upholding the brand standards.

You will recruit, train, and mentor staff, manage schedules, and coordinate with leadership on marketing and promotions to attract guests.

Qualifications

• Proven leadership experience in restaurant management roles.
• Strong customer service focus and guest experience mindset.
• Ability to train and mentor staff for operational excellence.
• Familiarity with restaurant management software (OpenTable, Avero, POS).

Responsibilities

• Oversee daily front-of-house and back-of-house operations.
• Lead staffing, scheduling, and onboarding for a high-energy team.
• Uphold service standards and guest satisfaction while managing costs.
• Develop and implement strategies to increase revenue and brand presence.

Skills

Leadership

Guest service

Team development

Communication

Tools

OpenTable

Avero

POS systems

Job description

THE ONE GROUP is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring top-notch service and a high-energy dining atmosphere in Phoenix. You will lead a team, drive guest satisfaction, and maintain financial performance while upholding the brand standards.

You will recruit, train, and mentor staff, manage schedules, and coordinate with leadership on marketing and promotions to attract guests.