Restaurant Manager: Lead Team & Guest Experience

Baskin-Robbins; McHenry (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Dunkin Donuts is seeking a Restaurant Manager to lead daily operations, drive sales, and uphold brand standards in our McHenry, IL location. You will supervise staff, manage schedules, monitor store presentation, and ensure quality and service consistency aligned with company policies.

Ideal candidates have 3–5 years in food & beverage or retail management, plus a high school diploma or equivalent. Flexible scheduling, physical tasks, and reliable transportation are required for this role.

Qualifications

• 3–5 years experience in food & beverage service, management, hospitality or retail.
• High school diploma or equivalent is required.
• Ability to lift 30–50 pounds and complete physical tasks.

Responsibilities

• Maintain and manage the restaurant environment and brand presentation.
• Support the store strategy, action plan and profitability targets.
• Motivate the team to complete the sales process and ensure customer satisfaction.
• Hire, train and monitor staff development to maximize productivity.
• Ensure compliance with company procedures and standards.
• Optimize operations to improve service speed and quality.

Skills

Leadership

Customer service

Staff training

Store operations

Profitability

Education

High school diploma or equivalent

Job description

Dunkin Donuts is seeking a Restaurant Manager to lead daily operations, drive sales, and uphold brand standards in our McHenry, IL location. You will supervise staff, manage schedules, monitor store presentation, and ensure quality and service consistency aligned with company policies.

Ideal candidates have 3–5 years in food & beverage or retail management, plus a high school diploma or equivalent. Flexible scheduling, physical tasks, and reliable transportation are required for this role.