Restaurant Manager - Lead Team & Drive Guest Satisfaction

Red-Lobster; Gurnee (IL); On-site; USD 56,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid vacation

Dining discounts

Quarterly bonus eligibility

Job summary

Red Lobster in Illinois is seeking a Restaurant Manager to lead daily operations, deliver high-quality seafood and beverage service, and maximize guest satisfaction. You will hire, train and inspire the team that makes our restaurant stand out.

You will drive sales, foster a safe, engaging workplace, ensure policy compliance, and coach performance. The role offers strong career development and a focus on work-life balance with operating hours from 11 a.m.

Qualifications

• Must be at least 21 years old.
• 1+ years management or supervisory experience in restaurant, hotel, retail or general business required; 2+ years casual dining or full-service restaurant management experience preferred.
• ServSafe, local and state certifications or the ability to obtain required
• Bachelor’s degree preferred

Responsibilities

• Driving sales and guest satisfaction
• Creating a FUN safe environment for team members to develop
• Ensuring compliance with all employment policies
• Managing performance of team members, including evaluations, training, coaching, and discipline
• Selecting top talent to add to our winning team
• Understanding and practicing safe food handling procedures while maintaining a clean and safe environment for guests

Skills

Leadership

Customer service

Training

Communication

Education

ServSafe Certification

Bachelor’s degree preferred

Job description

Red Lobster in Illinois is seeking a Restaurant Manager to lead daily operations, deliver high-quality seafood and beverage service, and maximize guest satisfaction. You will hire, train and inspire the team that makes our restaurant stand out.

You will drive sales, foster a safe, engaging workplace, ensure policy compliance, and coach performance. The role offers strong career development and a focus on work-life balance with operating hours from 11 a.m.