Restaurant Manager: Lead Service, Team & Guest Experience

Cracker Barrel Old Country Store, Inc.; Goodlettsville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Paid vacation

401k with match

Employee discounts

Tuition reimbursement

Job summary

Cracker Barrel Old Country Store, Inc. in Goodlettsville, TN seeks a Restaurant Manager to lead both front- and back-of-house operations while delivering the brand’s hospitality-focused guest experience.

You will coach and develop your team, manage inventory, and ensure service excellence across all shifts, including holidays. This leadership role requires a passion for hospitality and a proven track record in restaurant management.

Qualifications

• 2–5+ years of restaurant management experience, including Cracker Barrel experience.
• Proven ability to lead and develop teams.
• Strong understanding of kitchen flow and front-of-house service.
• Ability to work long shifts, including weekends and holidays.
• Valid driver’s license.

Responsibilities

• Oversee front- and back-of-house operations.
• Coach and develop team members.
• Manage inventory and ensure guest experience meets standards.
• Lead with care and uphold hospitality excellence.

Skills

Leadership

Restaurant management

Operations management

Team development

Guest service

Tools

POS systems

Job description

Cracker Barrel Old Country Store, Inc. in Goodlettsville, TN seeks a Restaurant Manager to lead both front- and back-of-house operations while delivering the brand’s hospitality-focused guest experience.

You will coach and develop your team, manage inventory, and ensure service excellence across all shifts, including holidays. This leadership role requires a passion for hospitality and a proven track record in restaurant management.