Restaurant Manager: Lead Service & Team Excellence

Mitraqsr; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

Mitra QSR is seeking a Restaurant Manager in the Philadelphia area to oversee daily operations, ensure food quality, and lead a high-performing team. You will drive guest satisfaction and maintain standards across the front and back of house.

The role emphasizes training staff, enforcing safety protocols, managing guest relations, and delivering operational excellence to support business growth.

Qualifications

• Must be at least 18 years old with valid U.S. ID.
• Must be flexible with work hours, including weekends and holidays, to meet business needs.
• Ability to stand for lengthy periods and lift up to twenty-five pounds.
• Be willing to have fun and be part of the Mitra culture.

Responsibilities

• Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards
• Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job
• Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR is seeking a Restaurant Manager in the Philadelphia area to oversee daily operations, ensure food quality, and lead a high-performing team. You will drive guest satisfaction and maintain standards across the front and back of house.

The role emphasizes training staff, enforcing safety protocols, managing guest relations, and delivering operational excellence to support business growth.