Restaurant Manager — Growth & Guest Experience

Maryland - KFC; Catonsville (MD); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Family-Oriented Company Culture

Great Working Hours

Employee Recognition Programs

Community Involvement Opportunities

Competitive Wages

Employee Discounts

Education Opportunities

Job summary

Mitra QSR is seeking a Manager to oversee restaurant operations, product preparation, customer relations, and team management to deliver high-quality food and service. You will lead a hands-on team and ensure daily execution meets our standards.

This role emphasizes guest satisfaction, food safety, appearance, and teamwork, with opportunities for growth within a family-oriented culture and competitive wages.

Qualifications

• Great Attitude: Must be willing to smile. We will teach you the rest
• Team Player: Success depends on the team's success
• Learner Mindset: Enjoys learning and following processes and guidance

Responsibilities

• Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards
• Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job
• Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR is seeking a Manager to oversee restaurant operations, product preparation, customer relations, and team management to deliver high-quality food and service. You will lead a hands-on team and ensure daily execution meets our standards.

This role emphasizes guest satisfaction, food safety, appearance, and teamwork, with opportunities for growth within a family-oriented culture and competitive wages.