Guest Experience Team Member - Flexible Hours

Philadelphia - KFC; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Mitra QSR in Philadelphia is seeking a hard-working Manager to oversee daily restaurant operations, ensure top-quality food, and deliver excellent customer service. You will lead a team, manage shift activities, and uphold food safety and brand standards.

This on-site role requires flexibility, strong work ethic, and a positive, collaborative mindset. You will train staff, maintain cleanliness, and create a welcoming dining experience for every guest.

Qualifications

• Must be willing to smile and learn on the job.
• Team-focused with ability to collaborate.
• Desire to learn and follow processes.

Responsibilities

• Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile.
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers.
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards.
• Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards.
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment.
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job.
• Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment.

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR in Philadelphia is seeking a hard-working Manager to oversee daily restaurant operations, ensure top-quality food, and deliver excellent customer service. You will lead a team, manage shift activities, and uphold food safety and brand standards.

This on-site role requires flexibility, strong work ethic, and a positive, collaborative mindset. You will train staff, maintain cleanliness, and create a welcoming dining experience for every guest.