Restaurant GM: Lead Growth, Service & Team Excellence

Philadelphia - KFC; Philadelphia (Philadelphia County); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Bonus Eligibility

Paid Time Off

401k with Company Match

Healthcare and Wellness Programs

Employee Discounts

KFC Scholarships up to $20,000

Tuition-Free Degree fully funded bythe

Job summary

Mitra QSR in Philadelphia is seeking a Restaurant General Manager to oversee operations, nurture a high-performing team, and deliver outstanding guest experiences daily.

You will manage day-to-day activities, uphold brand standards, ensure safety and cleanliness, control costs, grow sales, and drive profitability while fostering a culture of service, growth, and community involvement. This role requires leadership, integrity, and a passion for hospitality.

Qualifications

• Servant leadership is central to team success and culture.
• Mentor and coach team members to deliver great service.
• Learner mindset to adapt in a fast-changing restaurant environment.
• Customer service focus to ensure high guest satisfaction and quality food.
• Organized with strong time management.
• Basic financial understanding to manage costs and P&L implications.
• Ownership mindset to take responsibility for business outcomes.

Responsibilities

• Oversee day-to-day operations and nurture a high-performing team.
• Build a culture of excellent customer service and guest satisfaction.
• Maintain cleanliness, equipment, and safe, efficient restaurant operations.
• Champion compliance with laws, brand standards, and Mitra policies.
• Drive profitability and manage restaurant financial performance.

Skills

Servant Leader

Mentor and Coach

Learner Mindset

Customer Service Focused

Organized

Financial Acumen

Ownership Mindset

Job description

Mitra QSR in Philadelphia is seeking a Restaurant General Manager to oversee operations, nurture a high-performing team, and deliver outstanding guest experiences daily.

You will manage day-to-day activities, uphold brand standards, ensure safety and cleanliness, control costs, grow sales, and drive profitability while fostering a culture of service, growth, and community involvement. This role requires leadership, integrity, and a passion for hospitality.