Restaurant Manager: Lead Service, Quality & Team

Mitraqsr; Pleasantville (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Mitra QSR is hiring a Manager to oversee restaurant operations, product preparation, customer relations, and team leadership. You will ensure the highest quality of products and services are delivered to each customer every day, while maintaining clean, safe, and welcoming dining environments.

The role involves hands-on food preparation where required, training and developing staff, and upholding Mitra standards and policies with a focus on consistent guest satisfaction.

Qualifications

• Must be willing to smile; we will teach you the rest.
• Teamwork is essential for success.
• Learner mindset: enjoys learning and following processes and guidance.

Responsibilities

• Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards
• Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job
• Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Skills

Great attitude

Team player

Learner mindset

Job description

Mitra QSR is hiring a Manager to oversee restaurant operations, product preparation, customer relations, and team leadership. You will ensure the highest quality of products and services are delivered to each customer every day, while maintaining clean, safe, and welcoming dining environments.

The role involves hands-on food preparation where required, training and developing staff, and upholding Mitra standards and policies with a focus on consistent guest satisfaction.