Restaurant Manager: Lead Service Excellence & Team Growth

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Tuition assistance

Hotel discounts

Training & development

Career advancement

Job summary

Concord Hospitality Enterprises is seeking a dynamic Restaurant Manager to lead our food and beverage team in Raleigh, NC, delivering exceptional guest experiences while meeting operational and financial goals.

You will ensure quality, consistency, and service excellence across all dining areas, train and develop staff, and collaborate with the culinary team to optimize menu execution and guest satisfaction. This role offers growth opportunities within a respected hospitality group.

Qualifications

• Experience in restaurant management, hospitality, or F&B operations.
• Strong leadership, communication, and organizational skills.
• Commitment to guest satisfaction and team development.

Responsibilities

• Deliver friendly, professional service and maintain high standards of food quality, presentation, and guest satisfaction.
• Ensure meals are served promptly, with proper portioning, plating, and temperature.
• Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations.
• Lead daily service briefings and ongoing staff development programs.
• Monitor daily restaurant performance and provide coaching, feedback, and evaluations.
• Collaborate with the Chef on food production, quality, and presentation.
• Oversee selection, pricing, and procurement of beverages, including wine and liquor.
• Assist in financial planning, budgeting, and achieving restaurant sales and cost goals.
• Execute marketing initiatives, enhance guest experience, and identify revenue opportunities.
• Maintain labor management and cost controls in line with financial objectives.

Skills

People management

Leadership

Hospitality

Communication

Organizational skills

Job description

Concord Hospitality Enterprises is seeking a dynamic Restaurant Manager to lead our food and beverage team in Raleigh, NC, delivering exceptional guest experiences while meeting operational and financial goals.

You will ensure quality, consistency, and service excellence across all dining areas, train and develop staff, and collaborate with the culinary team to optimize menu execution and guest satisfaction. This role offers growth opportunities within a respected hospitality group.