Restaurant Manager — Lead High-Volume Guest Experience

iCIMS, Inc.; Walnut Creek (CA); On-site; USD 71,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision

Company-paid group life insurance

Short term disability

Long term disability

Paid time off (vacation and sick time)

Health Savings Account

401k with company match

Tuition assistance

Next day pay program

Employee Assistance Programs

Job summary

North Italia in Walnut Creek is seeking an experienced Restaurant Manager to lead daily operations and deliver Great Hospitality. You will manage shifts, supervise front- and back-of-house teams, and ensure top guest experiences in a high-volume setting.

You will work closely with the kitchen and GM to maintain quality, coach staff, and drive proven results. This role offers a comprehensive benefits package and retirement plan.

Qualifications

• 2+ years of full-service, high-volume restaurant management experience.
• Ability to work ten-hour shifts and weekends/holidays as needed.
• Demonstrated understanding of business operations and financials.
• Able to lift up to 50 pounds.
• Prior POSitouch, Crunchtime, and OpenTable experience is a plus.

Responsibilities

• Manage shifts including daily decision making, scheduling, and planning.
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience.
• Manage on-the-fly requests with ease and poise creating a calm and positive work environment.
• Foster an environment of continuous learning, open and honest feedback, and corrective action as needed.
• Actively work the floor with an ability to anticipate opportunities to improve service and create efficiencies in table turns.
• Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift.
• Be responsible for running the restaurant as if an owner.

Skills

Restaurant management

Business operations

Reliability

Shift flexibility

Tools

POSitouch

Crunchtime

OpenTable

Job description

North Italia in Walnut Creek is seeking an experienced Restaurant Manager to lead daily operations and deliver Great Hospitality. You will manage shifts, supervise front- and back-of-house teams, and ensure top guest experiences in a high-volume setting.

You will work closely with the kitchen and GM to maintain quality, coach staff, and drive proven results. This role offers a comprehensive benefits package and retirement plan.