Restaurant Manager — Lead Service & Team Excellence

iCIMS, Inc.; Scottsdale (AZ); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Paid time off

Health Savings Account

401k with company match

Tuition assistance

Next day pay access

Job summary

North Italia in Scottsdale, AZ is seeking an experienced Restaurant Manager to lead daily operations and guest experiences with a passion for hospitality.

You will manage shifts, coordinate with the kitchen team, and coach a high-performing staff to deliver exceptional service in a high-volume setting. This role reports to the General Manager, with a focus on safety, quality, and guest satisfaction.

Qualifications

• 2+ years of full-service, high-volume restaurant management experience.
• Demonstrated working understanding of business operations and financials.
• Dependable, reliable, and motivated.
• Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time.
• Must be able to work closing shifts, weekends, and holidays as needed.
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds.
• Prior POSitouch, Crunchtime, and Open Table experience is a plus.

Responsibilities

• Manage shifts which include daily decision making, scheduling, and planning.
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience.
• Manage on-the-fly requests with ease and poise creating a calm and positive work environment.
• Foster an environment of continuous learning, open and honest feedback, and corrective action as needed.
• Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns.
• Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift.
• Be responsible for running the restaurant as if an owner.

Skills

Restaurant management

Leadership

Business operations

Tools

POSITouch

Crunchtime

Open Table

Job description

North Italia in Scottsdale, AZ is seeking an experienced Restaurant Manager to lead daily operations and guest experiences with a passion for hospitality.

You will manage shifts, coordinate with the kitchen team, and coach a high-performing staff to deliver exceptional service in a high-volume setting. This role reports to the General Manager, with a focus on safety, quality, and guest satisfaction.