Restaurant Manager: Lead Guest Experience & Team Growth

happycamper; Chicago (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Dining Discounts

Job summary

The FOH manager at Happy Camper will oversee and manage the daily operations of the restaurant, with hours from 9:00am to 4:00am, Monday through Sunday. The ideal candidate is self-motivated, entrepreneurial, and eager to contribute to growth and success in a fast-paced hospitality company that values energy, creativity, and teamwork.

This role offers a clear path for rapid growth, a strong emphasis on guest satisfaction, and collaboration with HR, accounting, and brand management.

Qualifications

• Strong supervisory and leadership skills.
• Excellent interpersonal and customer service.
• Excellent time management and organizational skills.
• Decision making and problem-solving abilities.
• Able to stand for extended periods.

Responsibilities

• Assist in hiring and training staff.
• Ensure guest satisfaction and resolve conflicts.
• Manage scheduling and time management.
• Coordinate with HR and accounting on invoicing and payroll.
• Proficiency in Toast POS and OpenTable.
• Ensure compliance with health, safety, and liquor regulations.
• Oversee menu management and third-party deliver apps.
• Lead in maintaining company culture and guest experience.

Skills

Supervisory skills

Leadership

Customer service

Time management

Tools

Toast POS

OpenTable

Job description

The FOH manager at Happy Camper will oversee and manage the daily operations of the restaurant, with hours from 9:00am to 4:00am, Monday through Sunday. The ideal candidate is self-motivated, entrepreneurial, and eager to contribute to growth and success in a fast-paced hospitality company that values energy, creativity, and teamwork.

This role offers a clear path for rapid growth, a strong emphasis on guest satisfaction, and collaboration with HR, accounting, and brand management.