FOH Restaurant Manager — Growth & Culture

happycamper; Denver (CO); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Dining Discounts

Job summary

Happy Camper Denver is seeking a Restaurant Manager to lead the front-of-house team and oversee daily operations in a fast-paced hospitality setting. This role requires schedule flexibility, including mornings, evenings, weekends, and late nights, with opportunities to contribute to growth and a vibrant brand.

The ideal candidate has at least two years of management experience, ServSafe Manager Food Handler, TIPs, and Allergens certifications, plus strong leadership and customer service skills

Qualifications

• Minimum of two years of management experience required.
• Excellent interpersonal and guest service skills.
• Strong time management and organizational abilities.
• Decision making and problem-solving capabilities; able to resolve issues quickly.
• Able to stand for extended periods and manage a busy dining room.
• Able to communicate clearly with staff and guests.

Responsibilities

• Assists in hiring and training staff.
• Ensure guest satisfaction, resolve conflicts and complaints as they arise.
• Contribute to the positive company culture and continue to cultivate regulars.
• Communicate with HR and accounting regarding invoicing and payroll.
• Double check all orders that come in.
• Knowledge of the food menu and table numbers.
• Collect payments whether in cash or credit.
• Issue refunds, and price adjustments.
• Proficiency in Toast POS and OpenTable.
• Strong communication and time management skills.
• Customer satisfaction-oriented.
• Manage menus in house and through third party delivery apps (i.e., Doordash, UberEats, Caviar, Postmates and Grubhub) Customer satisfaction-oriented
• Manages and oversees scheduling, adjusts schedules on the fly when needed.
• Handles disciplining and terminating employees in accordance with restaurant policy.
• Performsdaily health inspections and oversees food handling.
• Frequent quality control checks on food.
• Ensure compliance in accordance with capacity and liquor regulations.
• Manages liquor, beer and wine inventory and works with BOH for purchases of food and supplies.
• Manages swag inventory and communicates order needs with brand manager.
• Conducts daily checks of restaurant and equipment to ensure compliance with health, safety, food handling and hygiene standards.
• Schedules routine maintenance and service on equipment, calls in repairs as needed.
• Takes ownership on tasks and sees them through from start to finish.

Skills

Supervisory

Leadership

Interpersonal

Time management

Problem-solving

Communication

Job description

Happy Camper Denver is seeking a Restaurant Manager to lead the front-of-house team and oversee daily operations in a fast-paced hospitality setting. This role requires schedule flexibility, including mornings, evenings, weekends, and late nights, with opportunities to contribute to growth and a vibrant brand.

The ideal candidate has at least two years of management experience, ServSafe Manager Food Handler, TIPs, and Allergens certifications, plus strong leadership and customer service skills