Restaurant Manager - Lead Guest Experience & Ops

Happy Camper; Indianapolis (IN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Dining Discounts

Job summary

Happy Hospitality in Chicago, IL is seeking a Restaurant Manager to oversee daily FOH operations, staff supervision, guest satisfaction, and compliance with health, safety, and liquor regulations. The role includes varied hours from 9 am to 4 am, with additional shifts as needed, and relocation assistance may be available for Midwest applicants.

Responsibilities include hiring and training, managing POS systems (Toast POS, OpenTable), quality control, scheduling with HotSchedules, and

Qualifications

• ServSafe Manager Certification required or equivalent
• Experience with foodservice operations and staff supervision
• Proficient in POS systems and customer service policies

Responsibilities

• Hire and train staff
• Ensure guest satisfaction and handle complaints
• Manage POS and payments; process refunds and price adjustments
• Coordinate scheduling with HotSchedules
• Conduct daily health inspections and ensure safety compliance
• Oversee menu management and delivery coordination (Doordash/UberEats/Grubhub)

Skills

Supervisory skills

Leadership

Customer service

Time management

Organizational skills

Communication

Problem solving

Physical stamina

Education

ServSafe Manager Certification

Basset Certification

Allergen Certification

Tools

Toast POS

OpenTable

Job description

Happy Hospitality in Chicago, IL is seeking a Restaurant Manager to oversee daily FOH operations, staff supervision, guest satisfaction, and compliance with health, safety, and liquor regulations. The role includes varied hours from 9 am to 4 am, with additional shifts as needed, and relocation assistance may be available for Midwest applicants.

Responsibilities include hiring and training, managing POS systems (Toast POS, OpenTable), quality control, scheduling with HotSchedules, and