Restaurant Operations Manager | Guest Experience Lead

Happy Hospitality; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Dining Discounts

Job summary

A leading restaurant company in Chicago is searching for an FOH manager to oversee and manage daily operations. The role involves hiring and training staff while ensuring guest satisfaction. You will manage schedules, compliance with health standards, and must possess excellent leadership and customer service skills. The position offers compensation between $65,000 - $75,000 and benefits including health, dental, and vision insurance, along with paid time off and dining discounts.

Qualifications

• Strong leadership skills required with a focus on customer service.
• Ability to manage schedules and handle disciplinary actions.
• Experience in fast-paced environments essential.

Responsibilities

• Oversee daily operations of the restaurant.
• Assist in hiring and training staff.
• Ensure compliance with health, safety, and food handling standards.

Skills

Strong supervisory and leadership skills

Excellent interpersonal skills

Excellent time management and organizational skills

Decision making and problem-solving skills

Top-notch customer service

Education

Basset Certification Requirement

Tools

Toast POS

OpenTable

Job description

A leading restaurant company in Chicago is searching for an FOH manager to oversee and manage daily operations. The role involves hiring and training staff while ensuring guest satisfaction. You will manage schedules, compliance with health standards, and must possess excellent leadership and customer service skills. The position offers compensation between $65,000 - $75,000 and benefits including health, dental, and vision insurance, along with paid time off and dining discounts.