Restaurant Manager: Lead Guest Experience & Growth

Dunkin' Donuts; Phoenix (AZ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Job summary

Quality Brand Group LLC is seeking a Restaurant Manager for a Dunkin’ location. You will oversee recruitment, development, and daily store operations to deliver a memorable guest experience while meeting sales and profitability goals.

You will lead shifts, supervise team members, ensure food safety, and maintain quality standards. Prior restaurant or supervisory experience and strong communication skills are required.

Qualifications

• Fluent in English; restaurant, retail, or supervisory experience preferred.
• Demonstrated leadership and ability to develop and motivate a team.
• Strong focus on guest satisfaction and driving results.
• Able to manage P&L and control store expenses.

Responsibilities

• Recruit and develop store team to ensure quality service.
• Achieve sales and profitability goals for the store.
• Lead operations to meet quality service and cleanliness standards.
• Coach staff and manage performance, scheduling, and training.

Skills

Leadership

Customer service

Supervision

Budgeting

Training

Communication

Tools

POS systems

Job description

Quality Brand Group LLC is seeking a Restaurant Manager for a Dunkin’ location. You will oversee recruitment, development, and daily store operations to deliver a memorable guest experience while meeting sales and profitability goals.

You will lead shifts, supervise team members, ensure food safety, and maintain quality standards. Prior restaurant or supervisory experience and strong communication skills are required.