Restaurant Manager: Lead Guest Experience & Growth

Baskin-Robbins; Cape Coral (FL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

Quality Brand Group LLC is seeking a Restaurant Manager to lead a Dunkin’ location as a franchise partner. You will recruit, train, and coach team members, ensuring high standards of service, cleanliness, and food quality.

You’ll manage costs, drive sales, and own the store's P&L while delivering a memorable guest experience. The role requires strong leadership, effective communication, and the ability to operate the restaurant during assigned shifts, with a focus on guest satisfaction and

Qualifications

• Must fluently speak/read English.
• Restaurant, retail or supervisory experience required.
• Guest focus and problem solving are essential.

Responsibilities

• Oversee recruitment, training, and development of store team members.
• Ensure quality service and cleanliness across the operation.
• Manage store P&L and achieve sales and profitability goals.
• Lead shifts, coach staff, and handle staffing, scheduling, and facilities.
• Drive 100% guest satisfaction and operational excellence.

Skills

Leadership

Team management

Guest service

Job description

Quality Brand Group LLC is seeking a Restaurant Manager to lead a Dunkin’ location as a franchise partner. You will recruit, train, and coach team members, ensuring high standards of service, cleanliness, and food quality.

You’ll manage costs, drive sales, and own the store's P&L while delivering a memorable guest experience. The role requires strong leadership, effective communication, and the ability to operate the restaurant during assigned shifts, with a focus on guest satisfaction and