Restaurant Manager: Lead, Develop Team & Guest Experience

Dunkin'; Paris (KY); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Job summary

Dunkin' in the United States is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality. This role leads daily operations, builds a high-performing team, drives sales, and delivers exceptional guest experiences.

You will handle scheduling, inventory, and back-office tasks, working with systems like CrunchTime or HotSchedules. The position offers a full-time schedule, bonus eligibility, and a pathway for leadership development.

Qualifications

• 2+ years of experience leading teams in restaurant, retail, or hospitality
• Strong leadership, coaching, and communication skills
• Experience hiring, training, and developing employees
• Experience with scheduling and inventory management
• Strong customer service and problem-solving skills
• Ability to manage daily operations in a fast-paced environment
• Experience with CrunchTime, HotSchedules, or similar systems preferred

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service
• Hire, train, and retain team members
• Manage daily restaurant operations and maintain company standards
• Drive sales while managing labor, inventory, and operating costs
• Create employee schedules and monitor staffing needs
• Manage inventory, invoices, and back-office processes
• Maintain a clean, safe, and welcoming environment
• Resolve guest and employee concerns professionally
• Partner with retail and store leadership to ensure smooth operations

Skills

Leadership

Scheduling

Inventory management

Customer service

Communication

Hiring & training

Operations management

Problem-solving

Staff development

Tools

CrunchTime

HotSchedules

Job description

Dunkin' in the United States is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality. This role leads daily operations, builds a high-performing team, drives sales, and delivers exceptional guest experiences.

You will handle scheduling, inventory, and back-office tasks, working with systems like CrunchTime or HotSchedules. The position offers a full-time schedule, bonus eligibility, and a pathway for leadership development.