Restaurant Manager — Guest Experience Leader (FOH)

The Smokehouse at Blackwater Falls; Davis (WV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits after 60 days

PTO after 1 year

Holiday Pay

401(k) Retirement Savings Plan

Job summary

The Smokehouse at Blackwater Falls State Park is seeking a Restaurant Manager to lead front-of-house operations, ensuring guest satisfaction and smooth service. The role requires hands-on leadership in the dining room and bar, coaching staff, and maintaining professional standards.

The position offers a benefits package after 60 days, PTO after one year, holiday pay, and a 401(k). Work schedule includes nights, weekends, and holidays.

Qualifications

• High School Diploma or GED required.
• College degree in hospitality management preferred.
• 2–5 years of full-service restaurant experience in roles such as host, bartender or server.
• Minimum 2 years of supervising staff.
• Ability to use computer for daily work and basic knowledge of spreadsheets and word processing.
• Strong written and verbal communication skills.
• Organizational, planning and goal setting skills; able to work independently.
• Neat, clean, and well-groomed appearance.
• Lift 30 lbs regularly.

Responsibilities

• Provide quality service in a clean, organized and well-maintained dining room.
• Work hands-on in the dining room and bar, coaching and supporting associates.
• Greeting, seating and being present on the floor for our guests to insure proper hospitality.
• Supervise and direct restaurant employees.
• Develop floor charts, schedules, daily assignments and floor management.
• Manage the restaurant reservation system.
• Manage and control labor costs on a daily basis.
• Create schedules to budgeted sales and labor cost guidelines.
• Hire, train and coach the restaurant associates.
• Follow and maintain training programs and standards for restaurant.
• Follow and maintain our coaching standards with associates.
• Maintain the dining room cleanliness, organization and maintenance to company standard.
• Attend all management meetings and work on management development.

Education

High School Diploma or GED

College degree in hospitality management (preferred)

Tools

Computer literacy

Spreadsheet

Word processing

Job description

The Smokehouse at Blackwater Falls State Park is seeking a Restaurant Manager to lead front-of-house operations, ensuring guest satisfaction and smooth service. The role requires hands-on leadership in the dining room and bar, coaching staff, and maintaining professional standards.

The position offers a benefits package after 60 days, PTO after one year, holiday pay, and a 401(k). Work schedule includes nights, weekends, and holidays.