Restaurant Manager - Guest Experience Leader

Dunkin' - Cafua Management Company; Laconia (NH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401k per company policy

Two weeks of vacation

Life/disability insurance

Outings, recognition contests

Employee discounts and discounted pet

Complimentary and discounted meals

Monthly Bonus Plan

Job summary

Dunkin' - Cafua Management Company is seeking a Restaurant Manager to lead a Dunkin restaurant with a focus on guest-first service, strong team development, and operational excellence to drive profitable top-line sales in compliance with all laws.

You will recruit, train, and coach staff, ensure brand standards, manage costs and staffing levels, and implement marketing and product rollouts to grow restaurant performance.

Responsibilities

• Recruit, hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Job description

Dunkin' - Cafua Management Company is seeking a Restaurant Manager to lead a Dunkin restaurant with a focus on guest-first service, strong team development, and operational excellence to drive profitable top-line sales in compliance with all laws.

You will recruit, train, and coach staff, ensure brand standards, manage costs and staffing levels, and implement marketing and product rollouts to grow restaurant performance.