Restaurant Manager - Full Time

Flying Horse Resort & Club; Colorado Springs (CO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer-

Paid time off

Job summary

Flying Horse Resort & Club in Colorado Springs is seeking a hands-on F&B supervisor to lead dining room and bar teams, ensuring top-notch service and presentation for a luxury guest experience.

You will mentor staff, coordinate with kitchen and maintenance, and help manage scheduling, inventory, and guest relations in a high-end club environment.

Qualifications

• Minimum 2 years of experience hiring and supervising F&B staff in an upscale dining environment.
• Schedule flexibility including evenings, weekends and holidays.
• Country Club experience preferred; strong customer service and communication skills.

Responsibilities

• Oversee the dining rooms and bars setup and service to maintain high standards of quality and service.
• Assist in maintaining equipment and restaurant appearance; report issues to Maintenance with follow-up.
• Train new employees and ongoing staff training to uphold service levels.
• Interview, hire and schedule staff for clubhouse dining operations; enforce standards.
• Develop strategies to improve guest dining experiences and manage costs and waste.

Skills

Customer service

Oral communication

Team supervision

Staff training

Job description

Job Details: Job Location: COLORADO SPRINGS, CO 80921, Position Type: Full Time, Salary Range: $55,000.00 - $70,000.00 Salary, Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more.

Our Flying Horse team is composed of dedicated professionals who strive to deliver unparalleled service to our guests. We value diverse skill sets and experiences, as they contribute to our dynamic and vibrant work environment. We're continually seeking to expand our team with individuals who have a passion for hospitality and a commitment to creating memorable experiences for our guests.

Join us at Flying Horse Resort and Club, your success starts now.

ROLE & RESPONSIBILITIES:

This position will work hand-in-hand with staff to support, monitor, develop and lead a team in a positive Restaurant environment. Mentoring team members to use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services/products in the industry for the best guest experience.

• Oversee the set-up, organization and service of the Dining Rooms and Bars to ensure that the highest standards of quality and service are maintained
• Assist in maintaining Equipment and Restaurant Appearances. Report any issues and/or necessary work needed to Maintenance with follow up of completion
• Cleanliness of FOH (Front of House) and BOH (Back of House), Employee Daily Log Completion
• Provide input to kitchen on menus, special events and presentation efficiency
• Establishing personal but professional rapport with guests and staff alike
• Respond to customer complaints quickly and resolve them effectively
• Assist in maintaining inventory and ordering of Restaurant/Bar good and cleaning products in conjunction with Bar Supervisor
• Responsible for transactions/gratuities that are rung into the POS
• Speak with accounting on any discrepancies
• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
• Develop strategies with Senior F&B Manager to improving our customers’ dining experience
• Ensure productivity levels are high and attention to detail is maintained by all team members

Assist in the training of new employees as well as the continuous training of existing staff to uphold high levels of service while also participating in all departmental training sessions

Oversee/Enforce staff uniform, appearance, health code and sanitation compliance and requirements

Attend weekly meeting with Senior F&B Manager

Interview, hire and schedule Staff for all Clubhouse Dining operations

Qualifications: QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:

Minimum 2 years of experience hiring and supervising F&B staff in an upscale dining environment.Schedule flexibility that includes working evenings, weekends, and holidaysCountry Club experience preferredMust possess customer service skills and strong oral communication skills. Competency in dealing with members and fellow employees under circumstances requiring tact and diplomacy. Must possess the ability to work effectively under time deadlines. Proven ability to develop programs and systems. Performs work under minimal supervision. Handles complex issues and problems and refers only the most complex issues to higher-level staff.

ADDITIONAL NOTES:

Will have contact with Lodge Manager, Culinary, Conference Supervisor, Accounting, Food & Beverage personnel and other industry related people while conducting relationships in a manner that will enhance the overall marketing and operational success of the company. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

BENEFITS FOR FULL TIME JOBS:

• Flying Horse Resort & Club offers a comprehensive benefits package, including medical, dental, and vision insurance; company-paid life insurance; and short-term and long-term disability coverage and paid time off.
• Additionally, we provide a 401(k) retirement plan with an employer match.
• All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law.