Restaurant Manager: Flexible Hours + Growth Path

Dunkin'; Village of Waterloo (NY); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development

Employee referral bonuses

Recognition programs

Job summary

Dunkin' in New York is seeking a Restaurant Manager with 2+ years of leadership experience in quick service, retail, or hospitality environments. You will lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences.

Familiarity with CrunchTime or HotSchedules is preferred. Responsibilities include scheduling, inventory management, and back-office processes, while maintaining a clean, safe, and welcoming environment.

Qualifications

• 2+ years of experience leading teams in restaurant, retail, or hospitality.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Familiarity with CrunchTime, HotSchedules, or similar systems preferred.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily operations and uphold company standards.
• Drive sales while controlling labor, inventory, and costs.
• Create employee schedules and monitor staffing needs.
• Maintain inventory, invoices, and back-office processes.
• Maintain a clean, safe, welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Skills

Leadership

Coaching

Communication

Hiring & Training

Scheduling

Inventory Management

Guest Service

Tools

CrunchTime

HotSchedules

Job description

Dunkin' in New York is seeking a Restaurant Manager with 2+ years of leadership experience in quick service, retail, or hospitality environments. You will lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences.

Familiarity with CrunchTime or HotSchedules is preferred. Responsibilities include scheduling, inventory management, and back-office processes, while maintaining a clean, safe, and welcoming environment.