Restaurant Manager: Lead Team, Drive Sales & Guest Experience

Dunkin'; Tressmar (NY); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Job summary

Dunkin' is seeking a Restaurant Manager in New York, NY, with 2+ years of leadership experience in QSR, retail, or hospitality. Lead daily operations, develop a high-performing team, and drive sales while ensuring guest satisfaction.

The role involves scheduling, inventory management, and using systems like CrunchTime or HotSchedules. Competitive pay with bonus eligibility and comprehensive benefits are offered.

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality.
• Experience leading teams in restaurant, retail, or hospitality environments.
• Experience with scheduling and inventory management.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.

Skills

Leadership

Team management

Scheduling

Inventory management

Customer service

Problem solving

Hiring & training

Coaching

Communication

Operations management

Tools

CrunchTime

HotSchedules

POS systems

Job description

Dunkin' is seeking a Restaurant Manager in New York, NY, with 2+ years of leadership experience in QSR, retail, or hospitality. Lead daily operations, develop a high-performing team, and drive sales while ensuring guest satisfaction.

The role involves scheduling, inventory management, and using systems like CrunchTime or HotSchedules. Competitive pay with bonus eligibility and comprehensive benefits are offered.