Restaurant Manager - Drive Hospitality & Team Excellence

iCIMS, Inc.; Birmingham (AL); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical, dental and vision

Company-paid group life insurance

Short and long term disability

Paid time off including vacation and S

Health Savings Account

401k plan with company match

Tuition assistance

Eligible for up to 50% next day pay

Employee Assistance Programs

Job summary

North Italia in Birmingham, AL is seeking a Restaurant Manager to lead daily operations, oversee scheduling, and drive guest satisfaction in a high-volume setting. You will partner with the General Manager to ensure exceptional hospitality and profitability while maintaining standards for food quality and service.

Reporting to the General Manager, you will mentor staff, manage floor and kitchen collaboration, and champion a culture of continuous improvement.

Qualifications

• 2+years of full-service, high-volume restaurant management experience.
• Demonstrated working understanding of business operations and financials.
• Dependable, reliable, and motivated.
• Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time.
• Must be able to work closing shifts, weekends, and holidays as needed
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Prior POSitouch, Crunchtime, and Open Table experience is a plus

Responsibilities

• Manage shifts which include daily decision making, scheduling, and planning
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
• Manage on-the-fly requests with ease and poise creating a calm and positive work environment
• Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
• Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
• Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift
• Be responsible for running the restaurant as if an owner

Skills

Restaurant management

Leadership

Scheduling

Guest experience

Food & wine knowledge

Cash handling/financials

Tools

POSitouch

Crunchtime

OpenTable

Job description

North Italia in Birmingham, AL is seeking a Restaurant Manager to lead daily operations, oversee scheduling, and drive guest satisfaction in a high-volume setting. You will partner with the General Manager to ensure exceptional hospitality and profitability while maintaining standards for food quality and service.

Reporting to the General Manager, you will mentor staff, manage floor and kitchen collaboration, and champion a culture of continuous improvement.