Restaurant Manager

Crestline Hotels & Resorts; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Crestline Hotels & Resorts is seeking a Restaurant Manager to oversee the restaurant and bar/lounge operations, ensuring exceptional food and beverage experiences while maximizing profitability. You will lead, train, coach and motivate staff daily and serve as a liaison to other hotel departments.

Requirements include a Bachelor's degree, 5+ years of restaurant experience (hotel restaurant preferred), and proficiency with MICROS and Microsoft Office. This is an on-site role in Atlanta, GA.

Qualifications

• Bachelor's Degree required.
• 5+ years restaurant experience required; hotel restaurant experience preferred.
• Familiarity with Microsoft Office preferred.
• Experience with MICROS restaurant systems is required.

Responsibilities

• Drive restaurant revenues through marketing, promotion and up selling efforts.
• Effectively manage restaurant budget and payroll considerations.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Schedule staff hours and assign duties; coordinate training programs.
• Monitor health and fire regulations regarding food preparation and serving.
• Record and balance cash receipts at the end of the day or shift.
• Maintain inventory of food, beverages, and equipment and control shortages.
• Collaborate with other hotel departments to deliver a superior guest experience.

Education

Bachelor's Degree

5+ Years Restaurant Experience

Familiarity with Microsoft Office

Tools

MICROS

Microsoft Office

Job description

Overview

The Restaurant Manager is responsible for the successful operation and administration of the restaurant department to include the bar/lounge. The Restaurant Manager must ensure that the department is continually balanced while focusing on providing an exceptional food and beverage experience to every guest and maximizing department profitability at the same time. The Restaurant Manager is responsible for ensuring that all restaurant operations are carried out professionally, to standards and at the highest level of service. The Restaurant Manager will achieve desired outcomes through the creation, development and maintenance of a competent, motivated and empowered restaurant staff. The Restaurant Manager will effectively lead, train, coach, motivate, engage and provide feedback to the restaurant staff, supervisors and managers on a daily basis. The Restaurant Manager will serve as the restaurant department liaison to all other hotel departments.

Key Duties & Responsibilities

• Work with members of the food and beverage team in menu planning and development.
• Drive restaurant revenues through marketing, promotion and up selling efforts.
• Effectively manage restaurant budget.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Monitor food portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
• Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
• Schedule staff hours and assign duties.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
• Establish standards for personnel performance and customer service.
• Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Perform service tasks such as clearing tables, and serving food and drinks when necessary.
• Maintain food and equipment inventories, and keep inventory records.
• Help to organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lounge facilities.
• Order and purchase equipment and supplies.
• Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
• Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs, etc.
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
• Monitor employee and patron activities to ensure liquor regulations are obeyed.
• Greet guests, escort them to their seats, and present them with menus and wine lists.
• Take dining reservations.
• Compile and balance cash receipts at the end of the day or shift.
• Train workers in service, sanitation, and safety procedures.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel.

Education And Experience

• Bachelor's Degree required.
• 5+ Years Previous Restaurant Experience required. Hotel restaurant experience strongly preferred.
• Familiarity with Microsoft Office preferred.
• Experience with restaurant systems such as MICROS is required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.